How To Break Anything

Innovation + experience-minded design strategy. The pieces of a working model for understanding culture + change in an increasingly complex world.

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      6 Apr 2011

      A story about the shifting ways meaning is found through narrative and text

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      Over on Beyond The Beyond, Bruce Sterling tells a story about the changing state of semantics in a reaction to Self-Publishing Review's post "Bad Writing Doesn't Matter Anymore."

      He's a much better storyteller than I. But I would rearrange the comments and tell the story this way:

      from Self-Publishing Review:

      It used to be the refrain about self-publishing that to do it right you needed to hire a professional book-cover designer and a professional editor. While there is no doubt that self-publishers should do this, it doesn’t really seem to be the case that this entirely matters anymore. Plainly, we’re entering a new phase where people approach writing differently. People will forgive problems for a cheap read.

      So gatekeepers are good because they separate the wheat from the chaff, etc. etc. There is a major point missing from this argument: readers don’t care. Bad, “unpublishable” books are finding an audience. I cannot claim to have read many of the books on the Kindle self-published bestseller list, but without a doubt there are many books that some people would find totally inept, but are finding an audience with many honest 5-star reviews.

      In other words, people will love bad stuff, hate good stuff, and everything in between. Certainly, there are self-published books that are abysmally terrible and unreadable, but don’t deny the possibility of virtually anything finding an audience. And if that’s the case, there’s really no reason for a gatekeeper.

      We are living in an age where it doesn’t matter if you’re bad – you can still find an audience. Rebecca Black is the latest example.

      Bruce's commentary (is actually part of another - equally interesting - narrative):

      *Grammatical spellchecking and “autotuning” of texts may change the literary landscape, too. “Bad” writing may be pursued and silently extinguished by the operating-system, much like a self-focussing camera. The Web will be supporting more and more of the scutwork of semantics.

      *The unseen literary player here is machine translation. It’s getting “better” fast, and we may soon be in a world where on-demand machine-translated texts become major literary influences. The real web-semantic breakthrough would be a machine-assisted ability to painlessly read texts outside one’s own language. At that point we’ll have entered an unheard-of state of linguistic globalized electro-pidgin.

      *This is the harbinger of a dominant electronic vernacular language. “Bad” is the wrong word for a major transition of this kind. It’s too big and powerful to be stigmatized. People are inputting and reading much, much more texts from screens than they ever see from a printed page, and the majority standard of textual expression, by a tremendous margin, is the SMS.

      The story I pull from both is one of the near invisibility of cultural change. The narratives above may worry you, in the oft-cited way that Socrates worried about the impact of books on the memory. Or they may not. In any case, I think it's nice that we'll always have something to worry about when it comes to shifting modes of communication. 

      (see also: from "i think Apple is affecting children's grammar")
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      21 Mar 2011

      Converse myopia, from "US spy operation that manipulates social media"

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      The US military is developing software that will let it secretly manipulate social media sites by using fake online personas to influence internet conversations and spread pro-American propaganda.

      A Californian corporation has been awarded a contract with United States Central Command (Centcom), which oversees US armed operations in the Middle East and Central Asia, to develop what is described as an "online persona management service" that will allow one US serviceman or woman to control up to 10 separate identities based all over the world.

      The project has been likened by web experts to China's attempts to control and restrict free speech on the internet. Critics are likely to complain that it will allow the US military to create a false consensus in online conversations, crowd out unwelcome opinions and smother commentaries or reports that do not correspond with its own objectives.

      The discovery that the US military is developing false online personalities – known to users of social media as "sock puppets" – could also encourage other governments, private companies and non-government organisations to do the same.

      The Centcom contract stipulates that each fake online persona must have a convincing background, history and supporting details, and that up to 50 US-based controllers should be able to operate false identities from their workstations "without fear of being discovered by sophisticated adversaries".

      Centcom spokesman Commander Bill Speaks said: "The technology supports classified blogging activities on foreign-language websites to enable Centcom to counter violent extremist and enemy propaganda outside the US."

      He said none of the interventions would be in English, as it would be unlawful to "address US audiences" with such technology, and any English-language use of social media by Centcom was always clearly attributed. The languages in which the interventions are conducted include Arabic, Farsi, Urdu and Pashto.

      via guardian.co.uk

      People are generally aware of the fact that change in the world will inevitably render a number of institutions rather unrecognizable, so it's always interesting to me that people are generally unaware of the specific manifestations of that change. Sort of far-sighted, like a strangely converse myopia - in Everything We Know Is Wrong!, Magnus Lindkvist points to this as blindness to slow change. Like with the divorce counselor who comes home to relationship problems of his/her own, these things are inevitable - it happens to everyone.

      The article reminds me of the idea that the era where warfare is completely unrecognizable to our traditional models of conflict is quickly on the horizon, if not already upon us in that Gibson-esque "the future is just not evenly distributed" way.

      Conflicts are traditionally about controlling resources, whether natural resources or strategic resources or potential resources. This is actually no different now, organizations have just started to understand that social environments can be considered valuable resources as well.

      I'm sort of reminded of time spent in the military intelligence world. There was this alluringly mysterious Psyops branch, somewhere off in the ether (I don't remember ever meeting anyone who was actually part of this branch). It's not actually that secret or anything but I never really knew too much about it then and not much more about it now. But I'm quite sure it's gained influence over the last half century as we've moved from a linear understanding of influencing the world (if I control these tangible resources, then we will wield power) to a more exponential, less-than-intuitive understanding of influence.

      Actually, it most reminds me of the military intelligence world because of the statement "the technology supports classified blogging activities on foreign-language websites to enable Centcom to counter violent extremist and enemy propaganda outside the US."

      One of the driving tenants of the US intelligence community is that military intelligence is [[[almost]]] never collected on Americans. I'm guessing there was a time when just the prospect of imagery-based intelligence collection garnered the same amount of shock that the above article most certainly has.

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      18 Feb 2011

      from "i think Apple is affecting children's grammar"

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      i think Apple is affecting children's grammar
      Published on TUAW | shared via feedly


      I want to relate an interesting story my brother told me the other day about one fascinating -- and negative -- way Apple is affecting children in the classroom. My brother is a grade school teacher, and recently he's noticed an alarming trend in his students' grammar, specifically capitalization. It started a few years ago. My brother would review a sentence one of his students wrote, and it would read, "i went on a walk with my mom." He'd see this lowercase I and would mention to the student that he forgot to capitalize it. These lowercase I's would show up occasionally, but my brother always assumed it was just a case of forgetfulness on the student's part.

      However, this year seems to be a tipping point for lowercase I's. More and more, my brother began to notice that students who had never had a problem with capitalization before began to write their I's in lowercase. Sentences like "i went to Disney World this year" and "My father and i ate ice-cream" started to become the norm.

      One day last week, when his students had turned in their short story assignments, my brother graded them over recess and noticed that the dreaded lowercase "i" was incorrectly capitalized in more papers than ever. When his students came back from recess, he asked them why so many of them weren't capitalizing their I's, even when they began a sentence with the pronoun "I." The first reply: "Because iPod is spelled that way." The other children agreed that's why they do it as well, though some attributed it to the iPhone or iPad.

      Continue reading i think Apple is affecting children's grammar

       i think Apple is affecting children's grammar originally appeared on TUAW on Thu, 17 Feb 2011 11:30:00 EST.

       

      One of my favorite things about cultural change is that it's always scary.

      Or rather, I mean to say that it exposes what it is "scary" looks like - it never looks like fear, it always looks like perfectly rational apprehension.

      hmmm this makes you want to do a but of research into why "I" is capitalized throughout standard English in the first place (or rather, why it's been left capitalized; you may already be aware that all characters were originally capitalized)

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      21 Nov 2010

      Related ideas: praise and criticism for the passive capture of personal information

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      The two articles below have an interesting relationship. The first praises the use of passively collected data, as a way to visualize common social habits:

      The Top 3 Facebook Message Subject Lines

      November 16, 2010

      top 3 facebook message subject lines.png

      In Facebook’s announcement yesterday detailing their updated messaging system, the social network shares the three most frequently used subject lines in their messages (pictured in the screen grab above). The video overview on their blog cites these totally bland, and  difficult to organize conversation headings as one of the many reasons it is looking to simplify communication with friends and family. Their new system, “Messages,” eschew subject lines in favor of a more instantaneous, chat-style response format.

      Facebook

      via psfk.com

      The second article praises privacy over information related to personal messages:

      It’s Like Spammers Took Over Technology

      November 17, 2010

      Dave Winer, a pioneer behind blogging, podcasting and RSS, writes that he is not too happy with how some of the social networking apps for the iPhone and Twitter — and in general, the technology industry, intrude on the personal information of its users. He writes about his recent experience with the new social network on iPhone, Path, and how the app searched his phone’s address book to suggest some friends for him, even when it never seemed to have taken his permission to do so.

      Winer goes on to compare their action with someone reading his credit card number aloud in the public and dubs the tech industry as a virus.

      It’s like spammers took over technology, like the pet food guys did in 1999. Everyone has a scam. This year the scam is to grab all the user’s data and resell it. It’s gotten to the point where it’s a risky proposition to try out a new iPhone product.

      Another example. When I realized that any random Twitter app who you give your credentials to can download all your private direct messages, that was the end of me using Twitter apps that want credentials. Meanwhile the team at Twitter Corp has always had access to this info. Who’s to say their interpretation of one of their terms of service is that they get to analyze and mine every bit of text I enter into the system even text that’s only meant for one other person to read?

      Scripting: “The tech industry is a virus”

      via psfk.com

       

      The same thing is happening in both; information is being captured directly from private messages. Reminds me of the idea that when it comes to privacy, technology isn't the problem - people are the problem [see: On the future of intelligent, user-recognizing technology and the threat of spam]. (and of course, the problems both create will always continue to exist) 

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      3 Nov 2010

      On the future of intelligent, user-recognizing technology and the threat of spam

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      [There seems to be] a potential darkside in waiting. Aside from all the surveillance concerns you've suddenly got objects that can swarm in three dimensions and might get cheap enough for the economics of spam to apply. Never mind walking past a Starbucks gets you a coffee voucher on your phone - we'll just soak the area with robovouchers that'll get in your hair until you buy a cappucino.

       

      via russelldavies.typepad.com

      The above is from Russell Davies' Designing Behaviour and Robospam. A short section from an excellent post that is otherwise on designing for emotional experiences.

      The above reminds me that in a very Douglas Adams-esque "anything that gets invented after you’re thirty is against the natural order of things" way, people tend to worry about the future of intelligent technologies.

      It's plain to me that it's not intelligent technology that people should be worried about. It's unintelligent, short-sighted people poorly designing intelligent technology that they should be worried about.

      ...Those people have always existed, of course. And of course they will continue to exist. 

      I just got this email that I think illustrates the point nicely, given people's nervousness around Facebook's new Places and tagging features:

      Screen_shot_2010-11-07_at_8
      When people get emails like the above, the first thing that probably comes to mind is probably against Facebook tagging features. The technology isn't the problem here, it's people like shoppybag. 

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      26 May 2010

      From the PlayReport, an IKEA-sponsored survey on child development and play

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      [Dr. Clark, co-author of Playreport]: We live in a cash-rich, time-poor society. What’s really interesting is that parents today spend four times more time with their children than they did in 1975. So actually we’re spending more time with our children, but we’re feeling more guilty than ever.
      via psfk.com

      I'm fascinated by the impact of sociocultural forces on entire emotions. This was something covered in a conversation with Monica Narula of the Absolution Exchange project, which looked at how to turn guilt into a social resource. My question of Monica was for her take on why guilt has developed into such a big part of our lives over the last century; her answer: Freud.

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      1 Feb 2010

      Your age versus how much you worry

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      Media_http25mediatumb_evihd
      via socialhallucinations.tumblr.com

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      Kyle Cameron Studstill
    • Obox Design
  • How To Break Anything

    Hello friends and collaborators. I deal in innovation, working to build fantastic experiences enabled by the digital world. As part of this I track cultural change, primarily through observations guided by models and filters calibrated over years to sort out the cream.

    These pieces of thoughts here reflect concepts that are elements of those models: ecosystem thinking, long-term value, information filters, and pattern recognition.

    ("How to break anything" is an abstract notion that reflects my background in observation and analysis. Rules are meant to be broken, but only through understanding the rules - observing them with an empathetic eye - can they be broken constructively.

    So how to break anything? Observe everything.

    [You can't observe everything so how do you know what to observe? That's another project that I call Filter Theory - see the About link above.])

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